1. About these terms
These terms govern your use of InsightSpec AI (“InsightSpec”, “the Service”), operated by Prodd Limited, trading as InsightsDriven (NZBN 9429048793148) (“we”, “us”). This includes the web app at insightspec.ai, the InsightSpec Claude skill and the InsightSpec Custom GPT.
By creating an account, generating a plan or paying for the Service, you agree to these terms and our Privacy Policy. If you use InsightSpec on behalf of a company, you confirm you have authority to bind that company, and “you” includes it.
Business use. InsightSpec is provided for business purposes. You must be at least 18. You confirm you are acquiring the Service for the purposes of a business.
2. The Service, accounts and payment
InsightSpec generates analytics tracking plans and Metrics One Pagers from the feature specs and goals you provide, with export to Mixpanel Lexicon format. We may add, change or remove features over time.
Accounts. Give us accurate details and keep your login secure. You are responsible for activity under your account. Tell us promptly at contact@insightsdrivenpm.com if you suspect unauthorised use.
Free plan. Your first events plan is free when you register with your email address. One free plan per person or business. We may withdraw the free offer or refuse abuse of it, such as multiple accounts.
Paid plans. A second plan, or a new version of an existing plan, is paid. Prices are shown before you buy. Paid plans are one-off payments processed by Stripe. There is no subscription or automatic renewal.
Refunds. Because outputs are generated instantly, payments are non-refundable once a plan is generated, except where the law requires otherwise or we decide to at our discretion. If a generation fails because of our error, we will re-run it or refund you.
Price changes. We may change prices at any time. Changes do not affect purchases already made.
3. Your content and intellectual property
Your inputs. You own the specs, goals and other material you submit. You give us a non-exclusive, worldwide licence to use them only to provide, secure and support the Service. You confirm you have the right to submit them and that they don’t infringe anyone’s rights or include confidential third-party information you aren’t allowed to share.
Your outputs. Subject to payment of any fees, you own the tracking plans, Metrics One Pagers and export files generated for you, and may use them freely in your business. Similar inputs may produce similar outputs for other users; you don’t get exclusive rights to generic patterns, event names or structures.
Our IP. We own the Service, its software, prompts, the Insights Driven PM tracking plan template and Metrics One Pager format, branding and documentation. You may not copy, resell, reverse engineer or build a competing product from the Service or its templates, other than using your own outputs.
Feedback. If you send us suggestions, we may use them without obligation to you.
Aggregated data. We may use de-identified, aggregated usage data to improve the Service. It will not identify you or your business.
4. AI outputs, acceptable use and third parties
AI outputs need your review. Outputs are generated by AI and may be incomplete, inaccurate or unsuitable for your product. They are a starting point, not professional advice. You are responsible for reviewing outputs, testing your implementation and how you use the resulting data.
Your analytics compliance. You are responsible for making sure the events and properties you implement comply with privacy laws and your own privacy policy. This includes consent, flagging free-text fields that may capture personal information, and not tracking sensitive data.
You must not:
- Use the Service unlawfully or to infringe anyone’s rights
- Submit malware, or try to disrupt, overload or gain unauthorised access to the Service
- Scrape, copy or extract the Service, its prompts or templates at scale
- Share accounts or resell access without our written consent
- Use the Service to build a competing product
- Submit sensitive personal information about third parties
Third-party services. InsightSpec works with Mixpanel, Claude, ChatGPT and other third-party services. Their own terms apply, and we are not responsible for them. Our Mixpanel links may be referral links, and we may earn a commission if you sign up. This does not change your price.
5. Warranties, liability and indemnity
No guarantees. We aim to keep InsightSpec available and accurate, but the Service is provided “as is” and “as available”. To the extent the law allows, we exclude all warranties not stated in these terms, including fitness for a particular purpose and uninterrupted or error-free service.
Business users. You are acquiring the Service in trade. You and we agree that, to the extent permitted by law, the Consumer Guarantees Act 1993 does not apply, and sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply. We both agree this is fair and reasonable. If you are not in business, nothing in these terms limits rights you have that cannot be excluded by law.
Limit of liability. To the extent the law allows:
- We are not liable for indirect or consequential loss, including loss of profit, revenue, data or business opportunity, or for decisions made using outputs.
- Our total liability to you for all claims is limited to the fees you paid us in the 12 months before the claim, or NZ$[100] if you have only used the free plan.
Indemnity. You indemnify us against claims, losses and costs arising from your inputs, your breach of these terms, or your implementation and use of outputs, including any privacy breach in your own analytics.
6. Termination, changes and general
Ending your account. You can close your account at any time in settings or by emailing contact@insightsdrivenpm.com. We may suspend or close your account if you breach these terms, fail to pay, or if we stop offering the Service. If we close the Service for reasons other than your breach, we will give [30] days’ notice so you can download your outputs.
Changes to these terms. We may update these terms. We will post the new version with its date and email you about material changes at least [14] days before they take effect. Continuing to use the Service after that means you accept them.
Governing law. These terms are governed by New Zealand law. The New Zealand courts have exclusive jurisdiction.
General. These terms and our Privacy Policy are the whole agreement between us. If any part is unenforceable, the rest still applies. Not enforcing a right is not a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours as part of a sale or restructure of our business. Neither of us is liable for delays caused by events beyond reasonable control.
Contact: Prodd Limited, trading as InsightsDriven, Auckland, New Zealand. contact@insightsdrivenpm.com